NETWORK SUPPORT PLANS
 
BRONZE $40
 
SILVER $50
 
GOLD $60
Internet Service Provider Liason
X
X
X
Web Host Support
X
X
X
3rd Party Vendor Liaison Support
X
X
X
 
Service Availability Monitoring
X
X
X
 
NETWORK MANAGEMENT
     
Asset Management
X
X
X
Trouble Ticket Management
X
X
X
Router Management
X
X
X
Firewall Management
X
X
X
Firmware Patch Management
-
X
X
Antivirus Appliance Management (If Present)
-
-
X
 
Quarterly Security Analysis
-
-
X
 
PROJECT PLANNING
Purchasing Support
X
X
X
Research Support
X
X
X
Disaster Recovery Planning
-
X
X
Assigned Technical Planning Liaison
-
X
X
Scheduled Technical Planning Calls
-
Quarterly
Quarterly
               
Gold Key Technology Solutions.     220 South 2nd   Temple, TX 76501